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ERA Shows - Terms of Service

ERA Productions Ltd ("we", "us", or "our") operates the website EraShows.com ("Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Site and services.

 

1. Information We Collect
1.1 Personal Information

  • When you book a service, event, register for an account, or contact us, we may collect personal information, including but not limited to your name, email address, phone number, and billing information.

1.2 Usage Data

  • We collect information about your interactions with our Site, such as your IP address, browser type, pages visited, and the time and date of your visit.

1.3 Cookies

  • Our Site uses cookies to enhance user experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
     

2. How We Use Your Information
2.1 Providing Services

  • To process bookings and payments, communicate with you about your bookings, and provide customer support.

2.2 Improving Our Services

  • To analyze usage data to improve our Site and services.

2.3 Marketing and Communications

  • To send you promotional materials, newsletters, and other information that may be of interest to you. You can opt-out of these communications at any time.

2.4 Legal Obligations

  • To comply with legal and regulatory requirements.
     

3. How We Share Your Information
3.1 Service Providers

  • We may share your information with third-party service providers who perform services on our behalf, such as payment processors and email service providers.

3.2 Legal Requirements

  • We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

  • In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
     

4. Data Security

 

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

 

5. Your Data Protection Rights

 

Under the Data Protection Act 2018 and GDPR, you have the following rights:

 

5.1 Access

  • You have the right to request copies of your personal information.

5.2 Rectification

  • You have the right to request that we correct any information you believe is inaccurate or incomplete.

5.3 Erasure

  • You have the right to request that we erase your personal information, under certain conditions.

5.4 Restriction of Processing

  • You have the right to request that we restrict the processing of your personal information, under certain conditions.

5.5 Data Portability

  • You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

5.6 Objection

  • You have the right to object to our processing of your personal information, under certain conditions.

 

To exercise any of these rights, please contact us at the details provided below.

 

6. Retention of Your Information

 

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

 

7. Third-Party Links

 

Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices or the content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

8. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

 

9. Contact Us

 

If you have any questions about this Privacy Policy, please contact us

 

10.3 Data Collection for Ticket Sales

  • When purchasing tickets, we collect additional personal information such as billing address, payment details, and ticket preferences.
     

10.4 Use of Payment Information

  • Payment information is used solely for processing transactions and is handled securely in compliance with PCI-DSS standards. We do not store full payment card details on our servers.
     

10.5 Third-Party Payment Processors

  • We use third-party payment processors to handle transactions. These processors have their own privacy policies and terms of service, which you should review.
     

10.6 Communication Regarding Purchases

  • We may use your contact information to send you updates about your ticket purchases, including confirmations, event reminders, and notifications of changes or cancellations.

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